FAQ

We are located at Lungotevere delle armi 44, on the cycle path, inside the Ondina Sports Club. We are about 8 minutes walking from Lepan to Station| METRO LINE A (Red line).

Just keep cycling! Call us by Phone or Messenger and You pay your rent on return, so you can keep the bike until you are done with it.

The standard cancellation method for rentals and experiences is as follows:

-100% refund for cancellations made at least 48 hours before the start of the activity.
-No refunds for cancellations made within 48 hours prior to the activity.

Customers 17 years or younger must have a parent or guardian sign the liability waiver.

Yes we do. Groups off 10 persons get a 10% reduction when they pay all together. For longer periods than 2 weeks we offer special rates. Please call us in advance for large groups.

Riders under 18 are required by law to wear a helmet. One is provided with your rental.

Bikes like to sleep in doors, just like people. If you’re staying in a hotel, check with the bellhop, concierge, or reception to find out if you can take your bike to your room or if they want to keep it in their luggage room. Keeping the bike indoors overnight is the best way to avoid potential damage or theft.

You are. We’ll provide you the tools and knowledge needed to keep the bike safe but it’s up to you to return everything we give you.

Yes, but please call ahead of time to verify our availablility! We can deliver or pick up anywhere within Rome for an additional fee.

You probably won’t. But if you do, stop riding immediately and find the nearest bike shop and have them fix it. The repair should cost around €12-€15 including labor, and be sure to get a receipt. If you need some directions, please give us a call.

Nope. A bicycle is allowed and held to the same laws as a car.